Mandarin Oriental - Singapore

5 Raffles Avenue, Singapore, Singapore, 039797show map
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Highlights
8
SuperbBased on  167 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Singapore

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Overview

The comfortable Mandarin Oriental Singapore Hotel lies in a shopping area of Singapore. The hotel was opened in 1987, renovated in 2008 and is housed in a 16-storey building.

It is placed close to the marina district, within a 25-minute walk of Tanjong Pagar and about 15 minutes' walk of Singapore Art Museum. The property lies within 1 km from the city center.

The hotel is surrounded by restaurants and bars.

Nearest underground station is City Hall MRT, which is 950 meters away. Changi airport is easy to reach.

Rooms

The hotel comprises 527 quiet rooms with climate control, multi-channel TV, a writing table, an iron with ironing board and a sofa as well as a dishwasher, coffee/tea makers and a fridge. Mandarin Oriental Singapore Hotel features rooms with the ocean view. The rooms offer a shower, free toiletries and dressing gowns supplied in the bathrooms.

Eat & Drink

The hotel has a modern restaurant serving authentic meals. The small bar serves a selection of coffee, tea and cocktails. Guests can share a meal in Morton's Steak House and No Signboard Seafood Restaurant, located about 50 meters away.

The hotel offers a buffet breakfast at the price of SGD 46 per person per night. 

Services

The hotel also offers cars for rent.

Relax

Parents will find cribs, a mini club and a game room for their children on-site. Lawn tennis and golf as well as a gym, yoga classes and a fitness club will help travelers keep fit.

Internet

Wireless internet is available in the hotel rooms at SGD 32.10 per day.

Guest Parking

Private parking is possible at a location nearby for free.

Year renovated:   2008.  Number of floors:   16.  Number of rooms:   527.

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Facilities
Paid Wi-Fi

SGD 32.10 per day

Parking

Off-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's pool
  • Playground
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage

Room view

  • Sea view
  • City view
  • Bay view
  • Harbor view
  • Marina view
  • Ocean view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Mini-fridge

Bedroom

  • Pillow menu
  • Down comforter

Media

  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsExisting beddingFREECotFREEChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Sir Stamford Raffles StatueSir Stamford Raffles Statue3000 ft
MerlionMerlion2300 ft
Raffles CityRaffles City2000 ft
Funan DigitaLife MallFunan DigitaLife Mall3000 ft
FORMULA 1: F1 Race Route - SingaporeFORMULA 1: F1 Race Route - Singapore700 ft
Asian Civilisations MuseumAsian Civilisations Museum2700 ft
Merlion ParkMerlion Park2000 ft
Esplanade Theatres on the BayEsplanade Theatres on the Bay1000 ft
Cityhall MRT StationCityhall MRT Station2300 ft
Singapore FlyerSingapore Flyer1900 ft30 Raffles Avenue
Fountain of WealthFountain of Wealth1600 ft3 Temasek Boulevard Suntec City Mall Suntec City Mall
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Morton's Steak HouseMorton's Steak House200 ftMandarin Oriental Singapore
Dolce Vita at Mandarin Oriental, SingaporeDolce Vita at Mandarin Oriental, Singapore300 ftMandarin Oriental
Melt ~ The World Cafe at Mandarin Oriental, SingaporeMelt ~ The World Cafe at Mandarin Oriental, Singapore400 ft5 Raffles Avenue, Marina Square
Cherry Garden at Mandarin Oriental, SingaporeCherry Garden at Mandarin Oriental, Singapore400 ft5 Raffles Avenue, Marina Square
Secret RecipeSecret Recipe300 ft6, Raffles Boulevard, #02-138L Marina Square
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Kwan Im Thong Hood Cho TempleKwan Im Thong Hood Cho Temple4000 ft
Sri Mariamman TempleSri Mariamman Temple1.1 mi
Tanjong Pagar KTM Railway StationTanjong Pagar KTM Railway Station1.9 mi
ION OrchardION Orchard2.1 mi
Toa Payoh HDB HubToa Payoh HDB Hub2.9 mi
Chinatown Heritage CentreChinatown Heritage Centre1.1 mi
Singapore City GallerySingapore City Gallery1.1 mi
Outram Park MRT StationOutram Park MRT Station1.4 mi
Orchard MRT StationOrchard MRT Station2.0 mi
Marina BarrageMarina Barrage1.1 mi8 Marina Gardens Drive Marina Barrage
The Southern RidgesThe Southern Ridges2.9 miMount Faber Park; Telok Blangah Hill Park; or Kent Ridge Park, Singapore
Singapore Botanic GardensSingapore Botanic Gardens3.0 mi1 Cluny Road
Vivo CityVivo City3.1 mi1 Harbourfront Walk Vivo City
Geylang Serai New MarketGeylang Serai New Market3.3 mi1 Geylang Serai Sri Geylang Serai Geylang Serai Market and Food Centre
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Getting around
Airports
Paya Lebar (QPG)6.0 mi
Seletar (XSP)8.8 mi
Train
Promenade MRT Station1700 ft
Tanjong Pagar KTM Railway Station1.9 mi
Underground
Esplanade1700 ft
City Hall2700 ft
Bus
Bus stop700 ft
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Reviews
8.4
SuperbBased on  167  reviews
  • 7.8
    Fabulous

    Friendly service in hotel, a lot of staff seemed to know my name.

    The Italian Restaurant was very disappointing. Service was very slow and some of my food was cold. Very poor.

  • 9.4
    Exclusive

    It might not be in the orchard road, but the location is excellent!! Our room had amazing view of the bay and the hotel is located in the Marina bay area.

    I'm not sure if this exclusive to Booked.net or its the hotel's policy, but you have to pay extra for breakfast and internet, $50 for each person for breakfast and $39 for 24 hours internet access

  • 10.0
    Exclusive

    We loved the understated elegance of the place. Singapore is very busy and built up- a great city - but we felt the hotel was an oasis of calm and tranquility to come back to. We appreciated the comfy beds and blackout curtains, the helpful staff, the well run pool area. The hotel was full when we were there but it did not seem at all busy. At the airport I found I had lost my bag but had to board the aeroplane. The concierge tracked it down for me in the back of a taxi and arranged for it's safe return. All in all our stay was wonderful. Great place! Oh and we were upgraded to a suite too.

  • 7.4
    Very good

    Outstanding staff in most areas especially restaurants,club lounge and housekeeping.

    Was placed next to service entrance near the club room, so I complained , this did not go down well with the receptionist who told me sorry sir this is what you payed for and that is what you have, my reply was it was like a bus mans holiday for me as I work in the industry so would be nice if I was treated like a guest and not like staff, and how would your manager feel if we did this to him?? And this did not go down well?? So they started with my credit card and tried to charge 15 times my bill, resulting in 15 thousand pounds charges ? so the credit card company was alerted by mandarin hotel bank asking why they where doing this?? Result my credit got stopped,luckily had a second card which they wanted and they charged that as well...after they got the money off that they jabbed that up as well...so when I was at the airport wanting to purchase my duty free ipad etc...credit card declined....what is important to note mandarin hotel half way through my stay put a note under my door stating my credit was a problem...I Did go to the desk and asked what the problem was, as this is a black privilege card and should not be a problem...and if there is a problem will pay the bill in cash...was assured this was not a problem and they tried the card in front of me and it went through ....what they did after that was try 15 times after to get more money so alerting the fraud department at Barclay bank and there own bank....either because my partner was Asian and thought we could not afford the hotel or because I complained leaves a lot to answer. This is all true and not fantasy and can be proved by there bank and mine...What is so sad is that the head receptionist phoned me and did apologies for the first mistake and did put me in another room...but behind my back went on to keep charging my card.....shame on you and to be honest will be surprised if bookings com put this on there page...I Myself could not believe what you did and keep smiling....

  • 7.8
    Fabulous

    The location and the wiev from the hotel are very good.

    The hotel is way overprised.

  • 7.8
    Fabulous

    The staff was generally very friendly and forthcoming. They wanted to help and make sure the stay was pleasant. Having so many guest (when I checked in there was a queue for checkin) but still the staff remembered my name. That was amazing.

    I think they need to do something about the plumbing. THe sink gets flooded pretty soon

  • 9.2
    Superb

    Very high class facility and personal attention.

    Lobby area not enough area to sit

  • 9.2
    Superb

    The hotel is absolutely beautiful, and the service is really good. The rooms are very specious and well equipped. Overal it was a good stay

  • 9.6
    Exclusive

    Great hotel and great friendly staff. Good location near transport and malls, and fantastic view over Marina Bay (recommend the bay view rooms!) Happily stay here again and highly recommend. Worth checking out happy hour at Mortons Bar (5-7) - free steak sandwiches are great

  • 5.8
    Guest rating

    We were really disappointed to discover all the extra charges that were added to our room in addition to the total cost of the room - including a 7% Government Service tax and a 10% hotel service charge!?! Also although we had requested an adjoining double and twin room a couple of months in advance the hotel were unable to provide these, wanting to place our grown up sons in a double bed so that the rooms could be adjoining or separate floors! We were finally given rooms on the same floor but not interconnecting and we had to wait until after 8 pm for one of the rooms to be made available! The breakfast was also outrageously expensive, in fact Singapore in general was very very expensive. Although this is meant to be a first class hotel, they charge an unbelievable amount for WiFi of SGD 30 per day and not free WiFi areas. The Manager did try to make amends by offering free WiFi and transfers to the airport, but we felt he could have done more.

  • 10.0
    Exclusive

    Everything! The service is perfect, the food is delicious, the location is just near the center of the city. We had a honeymoon trip, so they prepared a bottle of champaign for us upon arrival, then they photo us during our first breakfast and gifted us the framed picture in the evening - very pleasant attitude! The price for this hotel is quit big, but it costs these money.

  • 10.0
    Exclusive

    It was my third stay in the hotel and as soon as I stepped out of the taxi, they welcomed me by my last name and the fo team could even remember that I stayed 11 months ago with my mother and made sure to ask me how was my mother. I had a problem with my credit card upon check-out but it was handled with the most professional manner by all the fo team either in the Oriental Club or the lobby and especially Mr. Wu, Guest Services Manager

    I like everything in the hotel and that is why I stayed 3 times

  • 8.8
    Superb

    Great facilities Fantastic food Comfortable bed

    Having to pay for wifi Expensive airport taxi booked instead of regular taxi The price

  • 8.8
    Superb

    We enjoyed a lovely week long break at this hotel and it catered to the needs of all our family.

    It is very expensive and the food and drink at the hotel are way over- priced. Pool staff were a bit hit and miss - some days very attentive, other days not so.

  • 10.0
    Exclusive

    Wonderful.........and Mr Hiang Chee Ho....is very profetional and is a very good manager.... thanks for help Everybody ask to Mr. Hiang

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Highlights
8
SuperbBased on  167 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Singapore

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsExisting beddingFREECotFREEChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Paya Lebar (QPG)6.0 mi
Seletar (XSP)8.8 mi
Train
Promenade MRT Station1700 ft
Tanjong Pagar KTM Railway Station1.9 mi
Underground
Esplanade1700 ft
City Hall2700 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room